Vendor Onboarding
Frequently Asked Questions
Thank you for completing your vendor application!
We’re excited that you’re interested in joining our trusted network of Preferred Vendors. Becoming part of Tenth Rock means you’ll have access to unique job opportunities in your area, backed by a team that values long-term relationships rooted in respect, clear communication, and mutual success.
We know your time is valuable, so here are answers to some questions you may be wondering about:
I just completed my application. What happens next?
Once you submit your application, our team reviews it to ensure that you meet the minimum insurance requirements and all your information is complete. This process usually takes about three business days, depending on application volume.
How will I know if I’m approved?
You’ll receive an email from us once your application has been reviewed. If everything checks out, we’ll welcome you aboard and introduce you to your Vendor Success Manager. If we need any additional information, we’ll let you know by email.
How long does it take to be fully active after approval?
You are active in our system immediately upon approval, meaning you can start receiving opportunities right away.
Once I’m approved, how do I get jobs?
After approval, you’ll begin receiving job opportunities by text message. These include job details, acceptance options, and more, all streamlined so you can respond quickly and keep work moving.
Can I decline jobs I’m not available for?
Absolutely. We understand schedules vary, and you won’t always be available. When you receive a text, you can respond “YES” to accept or “NO” to decline. Because most jobs are urgent, quick responses matter - even a ‘NO’ helps us keep things moving. While there is no penalty for frequent declines, it may lower your priority for future opportunities.
Who do I contact if I have questions?
Your Vendor Success Manager will be your go-to resource once you’re approved. In the meantime, feel free to call us anytime at 727.510.5454.
Thanks again for joining the Tenth Rock vendor network. Reliable partners like you are the backbone of what we do, and we’re excited to start working together. Keep an eye on your inbox and phone for updates, and remember, most jobs move fast, so quick responses will set you up for success.